Shipping & Delivery

Please note that in this period of uncertainty and instability, we’re adapting as much as we possibly can. We are taking every step to minimize interactions & ensure hygiene standards are of the very highest. You can still order from Orveda.com – our packages will take a little longer to get you as we are reducing working hours in our warehouse. If you have any questions at all during this unsettling time, our Concierge is here to help, available via our website chat and at [email protected]

We offer international shipping to the following countries:

-      Australia
-      Brazil
-      Canada
-      China
-      Europe (most countries)
-      Hong Kong
-      India
-      Israel
-      Japan
-      Mexico
-      Qatar
-      Russia
-      Saudi Arabia
-      Singapore
-      South Korea
-      Switzerland
-      United Arab Emirates
-      United States of America
-      United Kingdom 

If your country is not on this list, yet you would like to purchase Orveda, kindly send us an email at: 

[email protected]

Taxes and Custom Duties

All orders placed through Orveda’s Websites for shipping outside United Kingdom and within Europe may be subject to taxes and customs duties at the delivery destination point. Such customs duties and taxes due on delivery are borne by the customer, who assumes the payment obligation. ORVEDA Ltd is not obligated to verify and inform the customer of any applicable customs duties or taxes. The Customer should check with competent authorities of the country if delivery to know what customs duties and taxes are applicable.

How do I change the delivery Country?

The order must be placed from the site of the country where you want to ship the package. If you do not want to ship to the country indicated on this page, you need to exit the Shopping Bag and select a different country.

Order processing & tracking your order:

You will be notified automatically by email once your order has been processed and dispatched. 
The courier will then send you an email with the tracking number to follow your order delivery, along with a tracking link.  

Delivery times:

All orders ship weekdays (Monday-Friday), excluding Federal and Bank holidays and we will do our best to get your order out as quickly as possible according to the delivery option selected: 

Standard delivery
3-5 working days

 Express delivery
-      UK: Next day for orders placed before 12pm; 2 days for all orders placed after 12pm.
-      US/Europe: 2 days for all orders before 12pm; 3 days for all orders placed after 12pm.
-      International orders can take up to 30 days. 

Please note:
We use various couriers depending on the final destination and, as a result, shipping times may vary. 

Free Shipping:

Orveda is delighted to offer free shipping based on the following minimum order criteria:

-      UK (& countries paying in £): We offer free shipping delivery for purchases in excess of £250.
-      USA: We offer free shipping delivery for purchases in excess of $350.
-      Europe: We offer free shipping delivery for purchases in excess of €250.