Return & Exchanges

Return & Exchanges

We are happy to offer returns if you are not satisfied about your purchase on You may return your total order or selected items within 14 days of purchase.

Only items purchased on with original condition and packaging, valid and accompanying order information may be accepted for return. 

Please note that if you received a gift with purchase, you are obligated to return the gift along with your qualifying items otherwise your return will not be accepted.

Please repack the products returned in their original packaging and conditions and enclose the return receipt to the parcel. 

All returns should be returned to: ORVEDA, Att / Customer Care Return at 1-5 Wandsworth Road, SW82LN London, United Kingdom.

Please allow 7-10 working business days from receipt of package for processing and transit time for returns.

For additional information on returns, please contact us at [email protected] we will be happy to assist you.